Frequently Asked Questions

Q: Do I need to have internet access to use the Echo Show?

A: Yes.


Q: Do I need an Amazon account to use the Echo Show?

A: Yes, but it's absolutely free. We are happy to help create one.


Q: Do my family members need to have an Echo Show to call/see me?

A: No, they only need to download the Alexa app and register communication.


Q: Am I required to pay for any subscriptions to use the Echo Show?

A. No.


Q: Do my family members need to have an Echo Show to call/see me?

A: No, they only need to download the free Alexa app and register communication.


Q: If I unplug my Echo Show and take it to another room, when I plug it back it will it remember my internet?

A: Yes. It should work fine in any room.


Q: If I take my Echo Show to the hospital and someone adds the internet access, will it have to be added every time I go back to the hospital?

A: No, if you return to a location where the internet access was once added, it should remain and be ready to use when you return.


Q: When I want to return the Echo Show, how will my contacts be removed?

A: When you return the Echo Show your device we will work with you to unregistered the device from your Amazon account.


Q: How would I get the Echo Show device?

A: Distribution of devices will be through the New Martinsville United Methodist Church located at 10 Howard Jeffers Drive in New Martinsville, WV. The phone number for UMC is 304-455-1422.

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